Congratulations, your program has been set up and is ready for use! In order to successfully deploy myTIPreport within your program, we recommend that you follow a few simple steps:
Let’s take a quick walk-through through each of these tasks.
Many programs who are new to myTIPreport run a brief pilot to work out any kinks before taking it to the entire program. A pilot is good for identifying two things:
It absolutely isn't necessary to run a pilot and many programs have been successful without running one first - so if you'd rather just rollout broadly from the beginning, feel free to do that.
If you choose to run a pilot, we generally recommend the following:
Everyone who'll be participating in the feedback process needs to be provisioned in myTIPreport. This can be done by administrators via the "admin" section of the website. Help topics for this work can be found here.
When users are added they'll receive emails with instructions on how to access the site and the apps. These emails will contain temporary passwords (unless we've configured Single-Sign-On for your institution). Given that, we recommend adding users close to the time that the rollout will happen so that they don't lose their access email. However, even if they do lose the email, it's easy to get them connected.
Taking 5-10 minutes at a Grand Rounds or M&M conference to introduce myTIPreport to everyone is highly recommended. At that meeting, at the very least you'll want to:
The goal of this meeting is to jump-start participation. We'd recommend reading our full article on increasing participation to make sure you're set up for success. If you don't have time to read the full article right now, one important thing to note is that your new program comes with a default "requirement" for learners to request or complete 4 evaluations per month. If you'd like to change that, check out our page on "citizenship" features.
Another good idea for this meeting is to have everyone do a fake evaluation. A great way to accomplish this is to do the following:
After the departmental meeting, we encourage program directors to send a rollout email to the teachers and learners to increase awareness and generate excitement. In this mail, it's good to include instructions for downloading the app and logging in, and who to contact if they hit issues in case they missed the meeting.
It's fairly common to see your program get off to a strong start and then slowly tail off after 4-6 weeks pass. A number of programs have found it useful to reiterate the importance of feedback and this new process once a month for the first 2-3 months after initial rollout. If you're using the automatic competitions built into myTIPreport, replying to the end-of-competition emails is an easy way to both recognize the people who are doing a good job participating and to reemphasize the importance of sending feedback on a regular schedule.
Good luck with your rollout!