To encourage timely feedback, feedback requests in myTIPreport expire after two weeks (by default). Just because a request expires though shouldn’t mean that you’re unable to provide the feedback that was requested. With today’s update, you can now view and respond to expired and declined requests in the web. Additionally, requests now have a new entry point that makes them accessible via the navigation menu.
We’re in the process of bringing a similar change to the phone app and we’ll make another announcement when that’s ready.
Are there other improvements that you’d like to see to the feedback request flow, or do you have other feedback for us? Never hesitate to reach out to us at [email protected].